Trust Without Question
Verified listings.Personally vetted properties.No ghost hosts.Your peace of mind is our highest priority.
Of guests report the property matched or exceeded expectations
Property issue rate (compared to industry average of 19%)
Of our properties personally visited and verified by our concierge team
Our Rigorous Vetting Process
Unlike typical listing platforms, we personally verify every property through our 5-stage vetting process, ensuring an exceptional experience every time.
Initial Property Discovery
Our team identifies exceptional properties through industry networks, referrals, and targeted scouting—not open marketplaces.
Owner Background Verification
We conduct thorough background checks on all property owners, reviewing their history, reputation, and responsiveness.
On-site Concierge Inspection
A senior concierge personally stays at each property, evaluating every aspect against our 212-point inspection criteria.
Guest Experience Testing
We test all services, from arrival experiences to chef services, ensuring everything meets our extraordinary standards.
Continuous Monitoring
Unlike other platforms, our properties undergo re-verification every 6 months to maintain consistent excellence.
Our Ironclad Guarantees
Peace of mind isn't just a promise—it's backed by our comprehensive guarantees that protect your experience.
100% Accuracy Guarantee
If your villa doesn't match our description and photos exactly, we'll rectify the issue immediately or relocate you to a superior property at our expense.
No Ghost Host Policy
Your dedicated concierge is available 24/7. If they don't respond within 15 minutes at any time, you'll receive a $500 service credit.
Premium Replacement Promise
In the extremely rare event of a major property issue, we'll relocate you to an equal or better property within 24 hours, with transportation covered.
Complete Financial Protection
Your payment is held in secure escrow and only released to the property owner after you've confirmed a successful check-in.
Trust From Our Guests
Don't just take our word for it. Hear from executives who've experienced our difference.
After being burnt by Airbnb Luxe's disappearing hosts and misleading photos, I was skeptical. But the personal vetting and guarantees here gave me the confidence to book again. Our villa was exactly as promised—better, actually.
Michael T.
CFO at Global Tech Company
Our Quality Assurance Standards
Every property in our collection undergoes a rigorous 212-point inspection before being listed. Our standards exceed industry norms in every category.
Verified Photography
No wide-angle deception or misleading images. Our photographers capture properties honestly and accurately.
Detail Documentation
Every amenity, room dimension, and service offering is meticulously verified and documented.
Responsive Ownership
We only partner with property owners who meet our strict standards for communication and service.
Our 212-Point Inspection
Experience Luxury Without Worry
Book with confidence knowing every property is verified, every detail is accurate, and your experience is guaranteed.